Liquid is a Japanese-based exchange, previously known as QUOINE. The Liquid platform launched in September 2018, after its parent companies, QUOINE and Quoinex, have been operating in the crypto space since as early as 2014. The platform was originally set to introduce novel concepts explained in the QASH ICO that QUOINE held, in November 2017, which was successfully concluded at an impressive $104M raised. Upon registration, in order to start making use of the account – i.e depositing and withdrawing funds, Liquid demands the user go through a KYC process, which involves uploading a national ID, a selfie, and proof of address. While this might seem as a drawback for some traders who wish to avoid authorities and maintain their privacy, it is crucial in allowing Liquid to operate freely as a licensed crypto exchange in Japan, and we believe this benefit far outweighs the downsides of giving up these personal details. Concerning customer support, both using the online chat and email, we were presented with professional representatives who did their best to aid in solving our issue, and received quality assistance from qualified people. It’s evident that through their mandatory 2-factor authentication, and that they only process withdrawals to approved addresses and only at one time a day that they take security seriously. Liquid is quickly becoming a greater player in the exchange battlefield.